*Please note pickup details due to Covid19.If you choose pickup as your shipping options you must coordinate your pickup day/time prior to arriving - studio is open by appointment ONLY. I am offering curbside pickup or if you choose to enter the shop masks are required.
EXCHANGES & RETURNS
If you are unsatisfied with your purchase in any way, I would like to make it right. I accept returns & exchanges within 30 days of receipt with FREE return shipping on eligible items *(see FINAL SALE note below).To make an EXCHANGE OR RETURN:
email firstname.lastname@example.org with your receipt & description of your request. You will be issued a return shipping label if your item is eligible for exchange or return. All exchanges & returns must be of Unused or Unworn merchandise in original condition with original tags attached within 30 days of receipt. Original shipping and handling on returned merchandise is non-refundable. If a new balance results from a requested item exchange I will require payment before the exchanged items are shipped out. Exchanged items will be shipped out upon receipt of returned items.
FINAL SALE - ALL Custom Orders, Special Orders, Sale items, Gift Cards & Personal Care items (such as nursing pads and masks) are FINAL SALE and purchased with an "absolutely no return policy".
Subtle variation is a lovely attribute of natural materials and not seen as a flaw. I take great care in handcrafting each piece, however an occasional defect can occur. Please do not hesitate to contact me if you have a problem or question regarding the quality, materials, or organic certifications for items in your purchase.
Enjoy your clothes, wear them often, & give them delicate care to ensure they spend a lifetime with you.